Reference

What You Need to Know About Our Terms

When you open an account with 7mcn lottery, you're agreeing to a straightforward set of rules that protect both you and us.

Account ownership rulesDeposit and withdrawal termsGame play conditions

Explore Lobby Read FAQ

Our Legal Framework and What It Means

7mcn lottery Service availability depends on jurisdiction. Users are responsible for checking local law before access.

7mcn lottery operates this site and all accounts created here depend on your acceptance of these terms. Access and eligibility depend on local law. Your account belongs only to you; you cannot transfer it, sell it, or let someone else use it. When you deposit through

1
DANA, OVO, GoPay or QRIS, that money enters a wallet held in your name on our platform. Withdrawals must be requested to the same payment method you used to deposit, and we verify your identity before processing any payout. All game rounds are final once they
2
complete; we do not reverse outcomes or refund stakes on live tables, slots or sportsbook markets. If you breach these terms—such as using someone else's payment method, claiming multiple accounts, or playing from a restricted region—we may suspend or close your account without returning your balance.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Contact Us About These Terms

If you have questions about our terms, need to report a breach, want to request data access, or wish to close your account, our support team is available to help. We respond through multiple channels so you can reach us in the way that suits you best. Whether you're in Yogyakarta, Denpasar or anywhere in Indonesia, we keep the same support hours and response standards across all contact methods.

Team online

Live Chat

Open the chat window in your account dashboard. Available during lobby hours. Get instant answers to account and terms questions without waiting.

Email Support

Send a detailed message to our support address. We read every request and respond within 24 hours. Best for data requests and formal account changes.

Account Settings

Visit the Security section in your account profile to download your data, update payment methods, or request account suspension without closure.

HOW WE PROTECT YOU

Data Security, Cookies and Your Rights

Our terms include how we collect, store and use your data. We encrypt all transactions and login details so your account stays secure.

Encryption Standard

All deposits, withdrawals and login attempts are protected by industry-standard SSL encryption. Your DANA, OVO, GoPay or QRIS details are never stored on our servers in plain text.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your game selections and language. You can clear these from your browser settings anytime.

Data Requests

Contact our support team to download a copy of your account data, including deposit history, withdrawal records and account activity. We send this within seven business days.

Account Closure

Close your account in the Security settings, or ask support to do it for you. Once closed, your profile is hidden; your transaction history remains for verification purposes only.

Right to Correction

If any personal data is incorrect—your name, email, phone or payment method details—update it in Account Settings or contact support to request a correction.

Dispute Resolution

If you believe a term has been broken or a transaction was processed in error, email support with details. We investigate within 14 days and explain our findings.

What Players Ask Most About Our Terms

Real questions from real visitors. These answers cover the terms points that matter most when you're starting out, funding your account, or thinking about withdrawals. If your question isn't here, our support team is ready to answer it.

Your account is personal and non-transferable. No one else can use it, and you cannot sell or gift it. If we find someone else accessing your login credentials, we will suspend the account. Keep your password private and log out after each session, especially on shared devices.

Deposits must come from a payment method registered in your name. If we detect a mismatch, we may ask you to verify ownership or refuse the deposit. Misuse of payment methods breaches these terms and can result in account closure and forfeiture of your balance.

No. We process withdrawals only to the same DANA, OVO, GoPay or QRIS account you deposited from. This protects your funds and prevents money-laundering risk. If you need to change your payment method, contact support to update it in your account settings.

Verification usually takes 1–3 business hours during support hours. Once approved, the transfer to your DANA, OVO, GoPay or QRIS wallet clears within 1 minute. On weekends or public holidays, verification may take longer; we'll notify you of any delay.

After closure, your profile is hidden and you cannot log in. Your transaction history is kept for seven years for regulatory reasons, then permanently deleted. Your personal data—name, email, phone—is marked as inactive and not shared or sold to third parties.

No. One account per person. If we detect multiple accounts from the same identity, email address, device or payment method, we will close all of them. Terms of use require single-account commitment to maintain game integrity and prevent abuse.

Once a live table round, slot spin or sportsbook result is complete, it cannot be reversed or refunded, even if you think an error occurred. If you believe a technical fault caused an incorrect outcome—such as a crash or display error—contact support with details within 24 hours. We will review server logs and respond within 14 days.

What You Need to Know About Our Terms

How to Contact Us About These Terms

Live Chat

Email Support

Account Settings

Data Security, Cookies and Your Rights

Encryption Standard

Cookie Policy

Data Requests

Account Closure

Right to Correction

Dispute Resolution

What Players Ask Most About Our Terms

01 Do I own my account, and can I give it to someone else?

02 What happens if I deposit from someone else's DANA, OVO or GoPay account?

03 Can I withdraw to a different payment method than the one I used to deposit?

04 How long does it take to verify a withdrawal?

05 What happens to my account data after I close it?

06 Can I hold multiple accounts on 7mcn lottery?

07 What does 'game outcome is final' mean, and can I dispute it?

Related Pages